Unlocking the value of AI for financial services

Insurance Governance Leadership NetworkBank Governance Leadership NetworkFinancial Services Leadership NetworkApril 2024

On March 7 in London and March 26 in New York, board directors and senior executives from across banking and insurance met with subject matter experts from Amazon Web Services, Databricks, EY, and other organizations to discuss emerging generative AI use cases and associated risks. ThisViewPoints highlights the following key themes that emerged from these meetings and related conversations:

  • Generative AI will be transformative, but the path forward remains unclear
  • AI presents implementation challenges
  • AI regulation and governance remains relatively immature